Keep the whole conversation attached to the case, not lost in inboxes.
Every team member sees the latest context the moment they open it — no forwarding, no searching, no guessing.
The conversation lives with the case.
Notes, questions and decisions sit right beside the arrangement they belong to, so anyone picking up the case sees exactly where things stand.
Built for a team that shares the work.
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Mentions
Bring the right colleague in with an @mention.
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Always current
The latest context is there the moment a case is opened.
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Nothing lost
No more threads buried in personal inboxes.